Our client, based in the West Midlands, is currently recruiting for a Repairs Administrator on a 3-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is £17.88 via an Umbrella company.

The ideal candidate must have technical knowledge of repairs and experience within a Housing Association.

Duties will include (but not limited to):

• Receive and process repair orders and appointments from both internal and external clients and assist with Contract administration duties

• Allocate repair orders to appropriate operatives or the Responsive Repairs Team Leader where necessary

• Meet KPI’s and progress repair orders and appointments with contractors

• Prioritise reported repairs, input, record and generate works orders using internal systems

• Utilise spreadsheets as appropriate and forward to relevant personal or clients as directed

• Assist with general administrative duties such as typing/word processing and maintaining and filing information onto internal systems

• Produce regular reports on works awaiting a start date, in progress and completed, devising spreadsheets and forwarding to relevant personnel or clients as directed

Experience required:

• Experience working within a Housing Association

• Experience of managing work schedules and arranging appointments for site operatives

• Experience of working in a response customer focused service environment

• Experience of undertaking general administrative tasks, including filing and photocopying etc

Skills, knowledge and expertise required:

• Good IT skills including Microsoft Word, Excel and Outlook

• Aptitude to learn systems as required

• Organise electronic filing systems

• Problem solving

• Confidence and ability to give instructions to others

• Excellent written and verbal communication skills

• A knowledge of housing and repairs

• Ability to handle pressure and meet deadlines

Working hours:

• 37 hours per week

• Monday to Friday 8.30am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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