We are currently working in partnership with a Housing Association who provide housing, support and other community related services to a range of customers. They are looking to appoint a Regional Housing Officer on a 4-month temporary contract.

This will be a full-time position based in Oxfordshire, with hybrid working to fit business need and is offering an hourly rate of up to £26.00 per hour via an Umbrella Company.

The ideal candidate will have extensive experience of housing management and providing advice to a range of customers. They will also have access to their own vehicle and an Enhanced DBS dated in the last 3 years.

Duties will include (but are not limited to):

• Inspecting voids in order to arrange for repairs and decorations for re-letting in line with voids procedure

• Seeking referrals from support providers, local Councils and other referring agencies to re-let voids

• Liaising with support providers or other partners to select new tenants and set up and manage tenant records

• Conducting viewings and sign-ups for new tenancies in line with procedures and ensuring residents have signed an appropriate occupancy agreement

• Monitoring rents and arrears on at least a fortnightly basis and taking action to recover rent arrears including serving notices and attending court

• Responding to anti‐social behaviour complaints and neighbourly disputes in line with procedures and providing advice as required

• Ensuring all tenancy and housing related records are properly maintained and recorded on the systems

• Carrying out visits to ensure compliance with tenancy conditions

• Liaising with external professionals in respect of customers’ changing needs including support provider input

• Ensuring that customers are able to make successful claims for welfare benefits by providing appropriate advice

• Processing mutual exchange requests and undertaking initial assessments

Experience required:

• Up to date working knowledge of Housing Legislation

• Experience and understanding of Court processes and attendance for ASB and Rent Arrears cases

Skills, knowledge and expertise required:

• Able to build excellent relationships with customers and colleagues

• Writing clear and detailed reports on complex subjects

• Strong working knowledge of the Open Housing system

Rewards and Benefits:

• Hybrid working to fit business need

Working hours:

• 35 hours per week

• Monday – Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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