We are currently working in partnership with a prestigious art institution based in West Central London, who are recruiting for a Operations Manager on a 3 month fixed term or temporary contract.

The position is due to start immediately, with the potential to go full time. The salary on offer is £46,473 per annum and the daily rate is negotiable dependent on experience

Duties will include (but are not limited to):

• Supervise the Reception and Administration team, ensuring a professional and welcoming experience for all visitors to the Gallery offices and the timely, high-quality delivery of administrative tasks
• Coordinate service contracts, including waste disposal, cleaning, staff catering, and pest control, ensuring services are delivered efficiently and meet required standards
• Carry out routine checks of both front-of-house and back-of-house areas to maintain safety, cleanliness, and operational readiness
• Ensure office spaces are well-presented, with appropriate maintenance of facilities, furniture, and general resources to support a high standard of environment
• Support the effective running of the Helpdesk service, assisting with logging, tracking, and resolving facilities-related queries and issues
• Assist managers in the planning and coordination of crowd control and queue management strategies, particularly during high-traffic periods or special events
• Provide reception cover as required, maintaining a courteous and professional front-of-house service during staff absences or busy periods

Experience required:

• Experience of dealing with a wide range of stakeholders and contract management experience
• Demonstrable experience in upholding service levels
• Ability to manage budgets
• Ability to communicate effectively and appropriately
• Strong organisational skills
• Ability to showcase a high level of administrative skills

Skills, knowledge and expertise required:

• Have good attention to detail with regards to presentation
• Provide good customer service to internal and external customers
• Actively look for improvements to processes and procedures

Rewards and Benefits:

• Flexible working days
• Onsite catering
• Family leave

Working hours:

• 35 hours per week
• Monday - Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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