Neighbourhood Officer
- Posted 13 December 2023
- Salary £33,016.43 (pro rata'd over 6 months)
- LocationStaffordshire
- Job type Temporary
- Discipline Social Housing Recruitment
- ReferencePROF_44787
- Contact NameLeanne Elverson
Job description
We are currently working in partnership with an esteemed Housing Association based in Staffordshire, who are recruiting for a Neighbourhood Officer.
They are looking for someone to join their positive and supportive team on a six-month fixed term contract. The annual salary for this role is £33,016.43.
The ideal candidate will have a Basic DBS certificate dated within 12 months, and have access to a vehicle. They will have had experience in the housing sector, have previously worked alongside clients to sustain tenancies and be able to manage ‘high-risk’ situations.
Duties will include (but are not limited to):
Conducting home visits to a patch of properties across Staffordshire (and on occasion, Shropshire)
Dealing with low-level breaches of tenancies
Managing customers‘ basic needs and offering one-to-one advice
Aiding tenants with a range of complex needs and de-escalating intense situations
Maintaining and monitoring records, keeping systems up to date at all times
Writing reports low-level ASB behaviour and following up with appropriate action
Liaising with external agencies such as the Police, councils and support services to offer tenants tailored guidance
Conducting risk assessments including fire assessments and safeguarding
Aiming to decrease tenancy turnovers
Experience required:
Experience required in Social Housing
Experience working with customers within housing
Conducting risk assessments
Offering attentive support and guidance
Skills, knowledge and expertise required:
Knowledge of housing legislation and how to enforce it
Proactive in identifying vulnerable groups or individuals
Rewards and Benefits:
Opportunity for working from home based on business need
Flexible working – opportunity to work 8:00am – 4:00pm
Free on-site parking
Working hours:
37 hours per week
Monday – Friday, 9:00am-5:00pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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