Infrastructure & Operations Analyst
- Posted 26 June 2024
- Salary £39,000- £47,000
- LocationSwindon
- Job type Permanent
- Discipline Technology Recruitment
- ReferenceInfrastructure & Operations Analyst
- Contact NameRicky Sharp
Job description
Infrastructure & Operations Analyst
This role encompasses supporting and maintaining IT infrastructure and operational software and services aligned with corporate goals and operational requirements. The analyst will also manage services within specific technical specialisms, as determined by the infrastructure & operations manager.
Job Summary:
IT infrastructure and Operations Analyst at Bryer Ash, reporting to IT infrastructure and Operations Manager. This is a 2nd line position.
Deliver, support, and maintain the core business line applications database systems infrastructure and operational software and services.
Take ownership of services within one or more technical specialism with a focus on Application support and optimisation.
Hybrid – 2 to 3 days a week in office
Specific Tasks and Responsibilities:
Provide efficient and effective support service to the business specialising on the core applications used by the finance team and housing management teams
Design, planning, testing, and delivery of new and existing systems.
Ensure solutions are resilient secure and scalable.
Contribute to continuous improvement.
Contribute to a culture of collaboration.
Encourage and coach stakeholders and customers in the adoption and use of systems
Outputs and Measures:
System and service improvements.
Documentation and records.
Controls, monitoring, and alerts.
Configured hardware assets.
SLA compliance, customer satisfaction, availability, reliability, and efficiency
Experience:
Must have demonstratable broad experience in the following areas:
Desktop Support
Windows AD
Database Management Experience
Experience supporting CRMS, Financial management systems, or Housing Management Systems
Microsoft 365, application management,
Cyber security,
Automation and orchestration,
Scripting and Coding
Web sites and Web Applications
Other Information:
No budgetary control.
Technical coach and mentor to junior staff
Collaborate on standards
May work a variety of portfolios within the company.
Must comply with company health and safety, equality, and diversity policies.
Person specification includes essential and desirable qualifications, experience, abilities, skills, and attitude.
Development Opportunities
Potential Career Development paths include:
Microsoft Azure Admins and Solutions Architect
Security and Cyber specialist
Integration Architect
Key Projects and Objectives Up and Coming
Azure Cloud Migration
Cyber Security improvements program
DR improvements
Rolling Housing Management Application Upgrades and integrations*
Dynamics and Power Platform Integrations
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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