We are currently working in partnership with a Housing Association based in Nottingham, who are recruiting for a Housing Officer on a temporary 2-month contract. The position is due to start from January the 3rd (to be confirmed). The hourly rate of pay is negotiable depending on experience.

The ideal candidate will have experience managing tenancies and handling low to medium ASB cases previously, have a basic DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Housing Officer duties.

Duties will include (but are not limited to):

• Carrying out property inspections for a patch of around 800 properties

• Completing tenancy audits and reviews and take the appropriate follow up action

• Responsible for chasing rent arrears and attending evictions

• Investigating all cases of low level ASB including gathering evidence and taking witness statements

• Responsible for conducting tenancy sign ups and managing void turn arounds

• Helping customers to put together affordable repayment plans to avoid arrears arising

• Signposting customers to additional support providers and external agencies

• Dealing with general estate and tenancy management to ensure that local areas remain tidy

Experience required:

• In Social Housing as a Housing Officer

• Working with customers within housing

• Managing ASB cases

• In the tenancy management and process

Skills, knowledge and expertise required:

• Knowledge of the tenancy start up process

• Ability to de-escalate and manage ASB cases

• Expertise in the rent collection and arrears processes

Rewards and Benefits:

• Paid Milage rate

• Early finish Fridays

• Training and support offered

Working hours:

• 37 hours per week

• Monday – Thursday, 9am-5pm and Friday 9am-4:30pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.

​