Energy Operations Manager

Posted 12 March 2024
Salary £39,000 - £45,000 per annum
LocationEast London
Job type Permanent
Discipline Property Management & Construction Recruitment
Contact NameRyan Geer

Job description

We are proud to be partnering with a leading G15 Housing Association, who are looking to appoint a Energy Operations Manager on a Permanent basis.
This will be a full-time position based in East London, with hybrid working (60-80% working from home) and a salary of £39,000 - £45,000 per annum.
The ideal candidate will have sector/specialist knowledge & experience, including experience in communal heating and metering and billing
Duties will include (but are not limited to):
  • Project manage the process of securing and successfully delivering communal heating projects, Solar PV and EVCP stock
  • Supporting technical colleagues and consultants to ensure schemes are delivered according to our communal heating design guide specification, co-ordinating consultants, exercising quality control, monitoring progress and general administration from PTW1-9
  • Work closely with the Heat Metering & Billing Manager to ensure metering systems are commissioned and operational prior to occupancy
  • Manage and oversee Energy ESCO schemes and obligations, ensure activities of Energy meet objectives and key performance indicators
  • To provide analysis of scheme failures and put forward recommendations for plant improvement
  • Support customer call centre advisors with escalated complaints and lead on scheme complaints, ensuring the housing association comply with the Housing Ombudsman Complaint Handling Code
Experience required:
  • Sector/specialist knowledge & experience, including experience in communal heating and metering and billing
  • Experience of monitoring performance against KPIs and SLAs
  • Project management experience
  • Legal knowledge and experience
Skills, knowledge and expertise required:
  • Excellent interpersonal and influencing skills
  • Understanding of the public procurement process e.g. through OJEU
  • Knowledge of communal and district heating systems incorporating boilers, CHP units, ASHP, GSHP and metering systems
Rewards and Benefits:
  • Agile working, 60-80% working from home
  • 26 days holiday rising to 31 days with length of service
  • Annual bonus subject to group performance
  • Excellent Pension scheme
  • Employee assistance programme and non-contributory life assurance
Working hours:
  • 37 hours per week
  • Monday – Friday, 9am-5pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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