Allocations Officer

Posted 01 May 2024
Salary Up to £20 per hour via an Umbrella company
Job type Temporary
Discipline Social Housing Recruitment
Contact NameSharna Duncan

Job description

Our client, based in South Wales, is currently recruiting for an Allocations Officer on a temporarycontract for up to 3 months. Our client is proud to provide support and housing services across South Wales for over 40 years.

The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience for this position.

The ideal candidate will have an Enhanced DBS within the last 3 years and have knowledge of the Housing and Wales Act 2014.

Duties will include (but not limited to):

  • Providing advice and assistance for new vulnerable customers to help them make an informed choice about rehousing

  • Conducting tenancy sign ups and viewings with tenants, and ensuring they understand the terms of their tenancy agreement

  • Completing housing applications with prospective customers, making offers of accommodation and undertaking accompanied viewings

  • Offering and ensuring any support arrangements required are put in place for tenants

  • Liaising with external agencies to ensure needs and risk assessments, and support plans are provided for customers in relation to their housing needs

  • Completing interviews with all new customers to sign tenancy agreements and providing them with all relevant information they need to start their tenancy

  • Letting properties in line with Council policy’s and ensuring they adhere to this

  • Dealing with void management, reducing re-let turnaround times and assisting with background checks when required

Experience required:

Experience in housing management administration,allocations and lettings

Rewards and Benefits:

• Work from home 1 or 2 days a week

• Flexible working

• Competitive salary

Working hours:

35 hours per week

Monday - Friday 8.30am-4.30pm

Please note that you require recent experience to apply for this role.

For further information on the position, please contact Sharna Duncan or James McCarthy on 02920-697 093 or please email enquiries to

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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