Tenancy Sustainment Worker

Posted 06 February 2024
Salary Up to £17.50 per hour via an Umbrella Company
LocationWest Midlands
Job type Temporary
Discipline Social Housing Recruitment
Contact NameGrace Lane

Job description

We are currently working in partnership with a Housing Association based in the West Midlands, who are recruiting for a Tenancy Sustainment Worker on a 12-week temporary to permanent contract.

The position is due to start immediately. The hourly rate of pay is negotiable up to £17.50 per hour via an Umbrella company and on a permanent basis the salary would be £23,175 per annum.

The ideal candidate will have an Enhanced DBS certificate dated within the last three years, drive and have access to their own vehicle.

Duties will include (but are not limited to):

  • Working in an accommodation hostel based setting supporting customers with either low to medium needs or complex needs (depending on previous experience)

  • Carrying out support plans, regularly developing these and monitoring progression

  • Supporting customers to learn skills to enhance independent living

  • Completing property checks on a regular basis

  • Attending appointments alongside customers if required

  • Signposting customers to additional support organisations and liaising with providers to find the best support path possible

Experience required:

  • Experience of creating support plans for vulnerable customers with complex needs

  • Previous experience working within a Social Housing environment

  • Experience providing practical support, guidance and advice on tenancy sustainment

Skills, knowledge and expertise required:

  • Able to work autonomously and deal with challenging situations

  • Knowledge of welfare benefits, housing and tenancy management

  • Maintaining an up to date knowledge of Housing legislation

Working hours:

  • 37.00 hours per week

  • Monday – Friday on a shift rota basis working between 07:30am to 20:30pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.