We are currently working in partnership with a Housing Association based in Yeovil, who are recruiting for a Scheduling 0perations Planner on three months temporary – permanent contract.

The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £18 via an Umbrella company.

The ideal candidate will have experience planning/scheduling maintenance works on a responsive basis. Coupled with this, it is essential the candidate is comfortable on the receiving and making outbound calls.

Duties will include (but are not limited to):

• Liaising with contractors and tenants on repairs that are needed on domestic properties

• Updating excel spreadsheets with follow ups, appointments and missed appointments

• Scheduling repairs on domestic properties

• Dealing with incoming communication via telephone and email, ensuring all parties concerned are made aware

• Ensuring all emergency repairs are attended and flagged if missed

Experience required:

• Experience required in Social Housing

• Experience working with customers within housing

• Experience in planning/coordinating

• Experience using OpenHousing/Optimize is desired

Working hours:

• 37.5 hours per week

• Monday – Friday, 08:00/30 am-16:00/30pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.