Investment Services Co-ordinator

Posted 09 February 2024
Salary Negotiable hourly rate
Job type Temporary
Discipline Local Government Recruitment
Contact NameRyan Geer

Job description

​We are currently partnering with a local council, who are recruiting for an Investment Services Co-ordinator to join their growing team on a permanent basis.

This is a full-time position with a negotiable hourly rate based on experience (subject to experience) and the start date is immediate.

Duties will include (but are not limited to):

  • Providing a support service to the two teams of Damp and Mould and Aids and Adaptation conducting administrative functions
  • Carrying out a range of co-ordinating, reporting and auditing functions to ensure that services are being delivered in a consistent manner, within agreed standards and that performance data is rigorously interrogated with results fed back through the management hierarchy
  • Undertaking regular auditing of work to ensure that it is being delivered to an agreed standard
  • Leading the implementation of the Contractor Portal ensuring contractors are properly inducted in its use and that information input (work completion etc.) is both timely and accurate
  • Creating, maintaining, managing and reporting the data across the two teams – cases, case leads (assigned officer), case/project key dates: received, inspected, works ordered, completed, post inspected, paid, etc
  • Managing disrepair claims data ensuring that cases have the case bundles prepared, checked and submitted in accordance with the pre action protocol, are assigned and investigated and report on performance
  • Experience required:

    • Proven track record in providing administrative support and co-ordination in a similar role
    • Experience of using data bases such as: Northgate and Keystone
    • Experience of working with contractors
    • Experience of working with contractors, tenants and residents to achieve agreed works completion within agreed time scales

    Skills, knowledge and expertise required:

    • Knowledge of Microsoft Office packages
    • Effectively communicate with a wide range of people both verbally and in writing
    • Ability to work under own initiative as well as part of a team
    • Aptitude to manage own workloads, plan and priortise to meet deadlines
    • Capable of analysing and solve problems/issues
    • Minimum of 5 GCSE’s at Grade C or above (or equivalent)
    • Knowledge of building construction and building services

    Rewards and Benefits:

    • Confidential advice and support on personal, work, family and relationship issues, 24/7, is provided through our Employee Assistance Programme
    • Provide discounted Health and Fitness membership at local leisure centre, free Eye tests for VDU users and an Occupational Health Service
    • Loan towards season tickets
    • Cycle to Work Scheme
    • Membership to Arriva Employers Travel Club
    • Discounts for train and bus travel and discounts at outlets like Halfords
    • Employees receive 24 - 30 days holiday per year. Employees with Local Government service will receive 27 days leave after 5 years accumulated service and 30 days after 10 years accumulated service.
    • Pain and unpaid leave
    • Flexible working
    • Credit Union
    • Pension Scheme
    • Civil Service Sports Council (CSSC) membership
    • Training and Development opportunities
    • Access to Trade Unions

    Working hours:

    37 hours per week

    Monday – Friday

    Please note that you require recent experience to apply for this role.

    James Andrews is acting as an employment agency and business in relation to this role.

    At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

    Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.