Income Officer/Assistant
- Posted 26 June 2024
- Salary Negotiable depending on experience
- LocationCardiff
- Job type Temporary
- Discipline Social Housing Recruitment
- ReferencePROF_46249
- Contact NameJames McCarthy
Job description
We are partnering with a respected Housing Association in Cardiff. We are looking for a dedicated and experienced temporary position as Income Officer/Assistant. This will be a full-time position based in Cardiff, 1 day on patch and predominantly home working.
Rate is negotiable dependent upon experience. The successful candidate must have experience with rent arrears, able to driver and great administration skills.
Duties will include:
Providing a high quality service to any customers or callers with regards to rent arrears
Offering administrative support to the Rents team
Monitoring rent accounts, contacting tenants and referring indiviudals to the Money Advice Team or to Housing Officers where required
Preparing paperwork for court cases
Inputting data, keeping accurate and up to date records, and ensuring compliance with the relevant processes and procedures
Building effective relationships with agenceis such as the DWP, Local Councils and social services
Providing effective housing benefit and LCHO adminstration
Helping individuals maximise their income and offering low level advice on other housing queries when required
Working hours:
37 hours per week
Monday – Friday, 09:00am to 5:00pm (with flexibility)
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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