Deputy Service Manager

Posted 25 January 2024
Salary £30,000
Job type Permanent
Discipline Social Housing Recruitment
Contact NameDanny Maloney

Job description

​We are currently engaged in a collaborative partnership with a distinguished non-profit charity in Wiltshire. In pursuit of excellence, we are actively seeking a permanent position as Deputy Service Manager. This will be a full-time position based in Gloucestershire.

Salary of £30,000 per annum, with 33 days of annual leave & fully funded award-winning training to obtain a Level 5 Leadership & Management Diploma within the first 12-18 months.

Ideal candidate will have extensive experience of understanding CQC, assessing service quality and supporting the service manager.

Duties will include:

  • Occasionally, assume the responsibilities of the line manager during their absence, providing seamless coverage for scheduled leave or unforeseen absences.

  • Exemplify the role of a mentor and coach, meticulously auditing and assessing the quality of service delivery in real-time.

  • Adhere rigorously to the Support Worker job description, effectively role modeling all aspects of the role's duties and responsibilities.

  • Integral to this role is the practice of leadership among support workers, consistently showcasing exemplary support, and exhibiting the appropriate attitudes and behaviors in the provision of care.

  • Take an active role in coaching and mentoring new colleagues, embodying practice leadership, and continuously monitoring the application of Person-Centered Active Support (PCAS) to identify avenues for ongoing improvement.

  • Observe, coach, and provide constructive feedback to colleagues progressing towards their Care Certificate, evaluating their proficiency in showcasing the requisite skills, knowledge, and behavior

Rewards and Benefits:

  • Fully Funded training for you to obtain a Level 5 Diploma In Leadership and Management within the first 12-18 months of employment

  • Up to 30% off mobile contracts

  • Employee referral app – earn extra money by referring friends to work for the charity.

  • Free Life assurance – 3 x your annual Salary

  • 24/service confidential counselling & support for free

Working hours:

  • 37.5 hours per week

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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