Our client, based in Surrey, is currently recruiting for a Homeless Triage Officer on a 6-12 month temporary contract with the opportunity to go permanent.

The position is due to start immediately on a full-time basis. The hourly rate is negotiable based on experience.

The ideal candidate will have good knowledge of housing legislation and the benefits systems.

Duties will include (but are not limited to):

• Providing housing advice to customers 

• Assessing and processing housing applications

• Maintaining and updating housing applications and processing mutual exchanges

• Providing triage services and liaising with the Homeless Prevention Team

• Ensuring records are accurately maintained and updated

Experience required:

• Experience working within Social Housing

• Experience in a customer facing role

• Experience providing housing advice and/or managing housing applications

• Knowledge of social housing and housing legislation

Skills, knowledge and expertise required:

• Excellent interpersonal and communication skills

• Working knowledge of the benefits system

• Knowledge of GDPR and data protection

Rewards and Benefits:

• Flexible working arrangements

• Opportunity to be offered a permanent position

Working hours:

• Full-time hours

• Monday - Friday

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

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