Tenancy Sustainment Officer

Posted 15 September 2023
LocationGloucestershire
Job type Permanent
Discipline Social Housing Recruitment
ReferencePROF_44028
Contact NameWilliam Bateman

Job description

We are currently working in partnership with a Housing Association based in Blackburn, who are recruiting for a Tenancy Sustainment Officer on a permanent contract. The position is due to start immediately with a starting salary of £23,478.

The client is looking for someone who has experience in Social Housing and can start right away.

The duties include:

  • You will co-ordinate tenancy management and rent collection to ensure all housing management income is collected effectively

  • You will ensure fair access, process of applications, relevant background checks and allocation of vacant properties.

  • You will ensure supported accommodation is available for use, ensuring no vacant properties and void turnaround time is minimised.

  • You will ensure H&S and property standards are maintained and work effectively as a team member delivering excellent services to Residents.

  • Assertively manage incidents of harassment, ASB or discrimination

  • Ensure residents are visited regularly and supported regarding their obligations under the licence or tenancy agreement, in particularly rent payment and property maintenance.

Benefits of the role:

  • Flexible working days

  • Benefit scheme

  • 25 days annual leave + bank holidays (rising to 30)

Working hours:

  • 37.5 hours per week

  • 7 hours per day, Mon-Fri (flexible from 8am-6pm)

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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