Our client, based in Staffordshire, is currently recruiting for Tenancy Sustainment Officer on a 6-month temporary contract.

The position is due to start immediately on a full-time basis. The hourly rate is £25.00 per hour through an umbrella company.

The ideal candidate will have experience working within social housing, providing tenancy sustainment advice and have their own vehicle and an Enhanced DBS within the last three years.

Duties will include (but are not limited to):

• Providing targeted and specific interventions to sustain tenancies

• Engaging, educating and promoting independent living and positivity to tenants and communities

• Encouraging and engaging in a multi-agency approach in supporting tenants

• Identifying issues affecting the tenancy and producing a targeted bespoke intervention for each case

• Identifying and addressing any benefit issues to maximise income

• Liaising with colleagues regarding reusable furniture and making grant applications

• Encouraging and engaging in a multi-agency approach in supporting tenants and their families

• The successful candidate must be confident in dealing with and recording any Safeguarding issues

Experience required:

• Experience of positive involvement in sensitive case working with complex families

• Awareness of Safeguarding

Skills, knowledge and expertise required:

• Knowledge of the local area and external support agencies

• Comprehensive knowledge of welfare benefits

• Computer knowledge – ability to use Microsoft package i.e. word, excel, outlook

• Ability to communicate effectively with both adults and young people

• Proven ability in dealing with social issues including anti-social behaviour

• Experience of inter-agency working

Benefits:

• Hybrid working

Working hours:

• 37 hours per week

• Monday - Friday 9:00am – 5:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.