We are currently working in partnership with a Housing Association based in West Yorkshire, who are recruiting for a Senior Housing Support Coordinator on a permanent basis. The position is due to start immediately. The Annual salary is £34,000.

The ideal candidate will have used have an Enhanced DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Housing/Support Manager duties.

Duties will include (but are not limited to):

• Manage and de-escalate anti-social behaviour (ASB) within the hostel, working proactively to reduce incidents and maintain a safe environment for residents and staff

• Manage rent arrears, including monitoring accounts, following up with residents, and putting payment plans in place where needed

• Hold a caseload of 6 service users, providing tailored, person-centred support to meet their individual needs and goals

• Line manage 3-night support staff and an assistant support worker, overseeing their day-to-day performance and wellbeing

• Conduct regular staff reviews and supervisions to support development, address concerns, and ensure high standards of practice

• Attend meetings with external agencies and stakeholders to advocate for residents and coordinate joined-up support

• Support young people and adults aged 16-27 within a hostel setting, helping them build independence and work towards positive outcomes

• Ensure the smooth day-to-day running of the hostel service, maintaining high standards of safety, support, and service delivery

Experience required:

• Experience required in Social Housing

• Managerial experience is required to be considered for this role

Skills, knowledge and expertise required:

• ASB and rent arrears

• Managerial knowledge

• Experience within Supported Housing

Rewards and Benefits:

• 25 days annual leave

• Working from home once a week

Working hours:

• 37 hours per week

• Shifts vary between 8:30am–5:00pm and 2:00pm–10:00pm, with late shifts once or twice a week and every other weekend worked

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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