Our client, based in South Wales, is currently recruiting for a Responsive Customer Service Advisor on a temporary contract for two months. Our client offering 100% home working, and offer flexible working hours to fit the candidate’s need.
The position is due to start immediately on a full time basis. The hourly rate is negotiable based on experience for this position.
The ideal candidate will have experience using the QL Housing Management System, and must have a working knowledge of South Wales.
Duties will include (but not limited to):
* Answering telephone calls from tenants requesting a repair or making an enquiry
* Recording information on the housing management system QL
* Raising responsive repairs job orders and issuing them to contractors
* Booking repair job appointments with tenants and completing jobs orders
* Tracking jobs issued to contractors and chasing to ensure they get done
Skills, knowledge and expertise required:
Rewards and Benefits:
Please note that you require recent experience to apply for this role.
For further information on the position, please contact Evan Yabsley or Mike Hodgetts on 0117-303 5102 or please email enquiries to firstname.lastname@example.org.
James Andrews is acting as an employment agency and business in relation to this role.
KEYWORDS: Customer Service; Social Housing; Scheduler; Planner; Repairs Administrator
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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