Our client, based in West Midlands, is currently recruiting for a Repairs Supervisor on a permanent contract. Our client is proud to have recorded customer satisfaction scores of 90% across the year and currently has 34,000 homes across the UK.

The position is due to start as soon as possible on a full-time basis. The rate of pay is £33,324 per annum for this position.

The ideal candidate will have a full UK driving license and access to their own vehicle and a Level 2 CITB and Level 2 Handy Person or equivalent qualification.

Duties will include (but not limited to):

• Working with Private Sector landlords within a geographical patch

• Supervise and monitor performance of a team to ensure a high-quality repairs service

• Undertake basic damp and mould remediation work and simple maintenance of ventilation systems

• Ensure Health and Safety requirements are met in accordance with policy, procedures and statutory requirements

• Inspection of space heating systems to determine appropriate functional use and deliver coaching to support customers

• Undertake basic property assessments and identify cases of repair

• Provide customers with front line support in regards to maintaining their home free from effect of condensation and mould growth

• Be responsible for the health, safety and welfare duties outlined in policies for this position

Experience required:

• Level 2 qualification in Math’s and English or equivalent

• Level 2 CITB condensation and atmospheric moisture management or equivalent technical expertise demonstrated through work experience

• Level 2 Handy Person or equivalent technical expertise demonstrated through work experience

• CITB SMSTS (desirable but not essential) as full training will be given

• Full UK driving license

• Experience of carrying out cleaning and minor building repairs & maintenance

• Practical experience in hygiene, cleaning and basic maintenance tasks

• Experience of supervising the works of others and coaching technical skills

• Experience of motivating and team and setting high standards of customer service

• Experience of lone working and managing targets with minimal supervision

Skills, knowledge and expertise required:

• Good understanding of the principles and best practice actions for minimizing the effects that condensation and moisture management in the home environment

• Essential that role holders can demonstrate the requirements of basic Health and Safety knowledge relevant to the role: COSHH, RIDDOR, PUWER not exhaustive

• Understanding of working with vulnerable client groups

• Good technical ability, with good knowledge of the appropriate quality standards and best practice principles to minimize the effects of condensation and moisture within buildings

• Foundation building maintenance knowledge including health & safety legislation

• Prior use or ability to understand smart hand-held mobile devices

• Excellent planning & organizational skills

• Excellent communication skills with the ability to deal with varying customer needs and behaviors

• Understanding of and commitment to the principles of inclusion, equality & diversity in works being undertaken

• Driven my delivering excellent customer outcomes

• Can build trust and rapport with customers and colleagues

• Willingness to develop job related knowledge and skills

Rewards and Benefits:

• Access to Brilliant Benefits – our online portal offering discounts with many big brands

• Competitive salary

• 25 days holiday rising to 30 days after qualifying service

• Company Pension Scheme, with up to 8% matched contributions

• Life cover

• Opportunities for progression, training and development

• A range of voluntary and salary sacrifice benefits

Working hours:

• 39 hours per week

• Monday - Friday

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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