We are currently working in partnership with a Housing Association based in Gloucestershire, who are recruiting for a Repairs Scheduler on a three-month contract.

The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £22 via an Umbrella Company.

The ideal candidate will have experience working in a repairs scheduling or administrative role within social housing, with a strong understanding of responsive repairs processes, excellent organisational skills, and the ability to manage competing priorities in a fast-paced environment.

Duties will include (but are not limited to):

• Scheduling responsive repair appointments for trade operatives and contractors
• Managing and monitoring operative diaries to maximise productivity and meet service targets
• Liaising with tenants, operatives and contractors to coordinate appointments and resolve queries
• Prioritising emergency and routine repairs in line with service standards
• Updating repairs systems and maintaining accurate records
• Supporting the delivery of a customer-focused repairs service from initial contact through to completion

Experience required:

• Experience required in Social Housing
• Experience working with customers within housing
• Experience scheduling responsive repairs
• Experience liaising with contractors

Working hours:

• 37 hours per week
• Monday - Friday, 8am-4pm
• 5 days a week in the office

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don't forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.