Referral Officer
- Posted 17 February 2023
- Salary £21,023 per annum
- LocationLeeds
- Job type Permanent
- Discipline Social Housing Recruitment
- Reference42087
- Contact NameBeth Hodson
Job description
Our client, based in West Yorkshire, is currently recruiting for a Referral Officer on a three month temporary to permanent contract.
The position is due to start immediately on a full time basis, with one day working from home per work. The shift pattern would be Monday to Friday, 35 hours per week, on either 8:00am-4:00pm, or 10:00am-6:00pm and a weekly rolling rota. The annual salary would be £21,023 and the temporary rate is negotiable dependent on experience.
The ideal candidate will have a minimum of two years’ experience in the sector, however this requirement can be flexible. Please note – an enhanced DBS on the online update system will be required.
Duties will include (but not limited to):
Responsible for taking referrals for offenders being released from prison or those on bail and are no longer able to reside at their current address
Carry out risk assessments for tenants and make a decision on whether they are suitable for accommodation
Maintain accurate records relating to enquiries, referral applications, risk assessments, outcomes, and placement of potential residents, analysing and flagging any anomalies to the Referral Hub
Assess appropriate placements in sensitive addresses with more complex criteria, whilst making defensible
Carry out general administrative duties, such as managing the phone, faxing, filing, data entry and making sure all information is kept up to date an accurate
Manage challenging conversations with stakeholders contacting the service to make a complaint – working clearly and concisely to obtain the required information to refer to the most appropriate person
Experience required:
Experience of assessing risk and/or able to demonstrate an understanding of the principles of risk assessment and management within support/care settings
Open housing system experience is desirable
Experience of dealing with sensitive and triggering cases
Working hours:
35 hours per week
Monday - Friday
8:00am-4:00pm or 10:00am-6:00pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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