We are currently working in partnership with an esteemed Housing Association based in Staffordshire, who are recruiting for a Neighbourhood Officer.

They are looking for someone to join their positive and supportive team on a six-month fixed term contract. The annual salary for this role is £33,016.43.

The ideal candidate will have a Basic DBS certificate dated within 12 months, and have access to a vehicle. They will have had experience in the housing sector, have previously worked alongside clients to sustain tenancies and be able to manage ‘high-risk’ situations.

Duties will include (but are not limited to):

• Conducting home visits to a patch of properties across Staffordshire (and on occasion, Shropshire)

• Dealing with low-level breaches of tenancies

• Managing customers‘ basic needs and offering one-to-one advice

• Aiding tenants with a range of complex needs and de-escalating intense situations

• Maintaining and monitoring records, keeping systems up to date at all times

• Writing reports low-level ASB behaviour and following up with appropriate action

• Liaising with external agencies such as the Police, councils and support services to offer tenants tailored guidance

• Conducting risk assessments including fire assessments and safeguarding

• Aiming to decrease tenancy turnovers

Experience required:

• Experience required in Social Housing

• Experience working with customers within housing

• Conducting risk assessments

• Offering attentive support and guidance

Skills, knowledge and expertise required:

• Knowledge of housing legislation and how to enforce it

• Proactive in identifying vulnerable groups or individuals

Rewards and Benefits:

• Opportunity for working from home based on business need

• Flexible working – opportunity to work 8:00am – 4:00pm

• Free on-site parking

Working hours:

• 37 hours per week

• Monday – Friday, 9:00am-5:00pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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