We are currently working in partnership with an esteemed higher education provider based in Nottinghamshire, who are recruiting for a HR Shared Services Manager on a fixed-term contract until June 2024. The salary for this position will be between £43,000 - £54,500 pro rata (potentially up to £58,000 for exceptional candidates).

Duties will include (but are not limited to):

• Leading the HR Employment Shared Services Team which consists of the Resourcing Team, Employment Services, Central Support Services and HR MIS in the absence of their manager

• Maintaining and developing existing HR transactional practices across the function to deliver a customer-focused, transactional service as part of the overall HR operating model to meet University needs

• Establishing clear operational management processes that facilitate the efficient and effective delivery of transactional work to agreed SLAs and KPI’s, monitoring performance regularly

• Ensuring managers and employees receive accurate and helpful guidance regarding HR policies and procedures

• Establishing and maintaining a Shared Services Development Plan to prioritise, track and support delivery of identified service improvements, ensuring enhancements add value and deliver improvements to the customer experience

• Developing the capability of direct reports, agreeing individual and team objectives that are stretching and aligned with the strategic aims of the service

• Reviewing performance against objectives and ensure regular feedback mechanisms, informed by customers, that enable improvement

Expertise required:

• Up to date knowledge of UK employment law

• Effective management skills and high level of planning and organising skills

• Experience of managing a HR team delivering a range of transactional HR services

• HR management experience within a large, complex organisation

• Influencing, coaching and advising senior stakeholders

Rewards and Benefits:

• 30 days annual leave + bank holidays + five closure days

• 21.6% pension contribution (USS pension scheme)

• Access to discount schemes

Working hours:

• 36.25 hours per week

• Monday – Friday

• 9am – 5:15pm

• 3 days working from home

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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