Housing Options Officer

Posted 01 August 2023
Salary Negotiable
LocationWest Sussex
Job type Temporary
Discipline Social Housing Recruitment
ReferencePROF_43619
Contact NameThomas Hele

Job description

We are currently working in partnership with a well-respected local authority based in Sussex, who are currently recruiting for a Housing Options Officer on a temporary three-month contract. The position is due to start immediately on a full-time basis, with the hourly rate negotiable depending on experience.

This is a HYBRID role with 3 days of home working.

The ideal candidate will be familiar with legal framework surrounding homeless assistance, specifically with regards to Section 184 and 202 decisions.

Duties will include (but are not limited to):

  • Manage a caseload of 30 clients

  • Oversee initial applications

  • Provide housing advice and carry out decision 184s regarding eligibility and suitability for temporary/ emergency accommodation

  • Interview clients who are either homeless or at threat of becoming homeless, both in the office, in public or in their own homes

  • Arrange and secure suitable accommodation for homeless people in often very challenging circumstances

  • Process Section 202 reviews

Skills, knowledge and experience required:

  • Excellent communication skills, both written and verbal

  • Good organisational and time management skills

  • Experience making Section 184 decisions and creating PHPs

  • Ability to resolve conflict effectively, assertively explaining solutions to reach a desirable outcome

Working hours:

  • 37 hours per week

  • Monday - Thursday 08:45 to 17:15

  • Friday 08:45 -16:15

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.