Housing Officer

Posted 05 May 2023
Salary £23,817.00 per annum
LocationCentral Bedfordshire
Job type Permanent
Discipline Social Housing Recruitment
Reference42714
Contact NameCressida Tapper

Job description

Our client, based in the Home Counties is currently recruiting for a Housing Officer on a permanent contract.

The position is due to start immediately on a full-time basis. The annual salary for the position is £23,817.00.

The ideal candidate will have experience working within social housing and have their own vehicle with a full UK Driving License.

Duties will include (but are not limited to):

  • Responsible for providing a generic housing management service to low level ex-offenders for 12 clients across five properties

  • Carrying out health and safety checks and managing new tenant sign ups

  • Completing key working sessions alongside residents on a regular basis

  • Enabling welfare benefit access, assisting with form filling, and responding to tenants complaints

  • Dealing with rent recovery for current and former tenant arrears for c. 50 accounts

  • Taking and evidencing reports of ASB, including taking witness statements and organising mediation

  • Liaising with key stakeholders including police, environmental health, local authorities and support agencies

  • Carrying out new tenant visits, mutual exchanges and termination of tenancies

  • Conducting risk assessments and supporting plans tailored to the individual need of the service users

  • Assisting tenants in the move on process to permanent accommodation, conducting interviews and writing reports

  • Responsible for daily and weekly inspections and security checks such as fire alarm testing

Experience required:

  • Minimum two years’ experience within the sector etc.

Skills, knowledge and expertise required:

  • Working with customers with complex needs

  • Experience of signposting

  • Providing floating support across a patch of properties

Rewards andBenefits:

  • Competitive pension scheme, matched up to 8%

  • Life Assurance up to three times the salary

  • Generous annual leave up to 30 days, plus bank holidays

  • Paid DBS and renewals

  • Wellbeing support – 24/7 Employee Assistance Program which includes free counselling and legal advice

Working hours:

  • 40 hours per week

  • Monday - Friday 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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