Housing Officer

Posted 01 February 2024
Salary £18.00 - £23.00
LocationLancashire
Job type Temporary
Discipline Social Housing Recruitment
ReferencePROF_44899
Contact NameAndrew Golder

Job description

We are currently working in partnership with a Housing Association based in the Rochdale region, who are recruiting for a Housing Officer on a 3 month contract. The position is due to start immediately, with interviews happening as quickly as this week. The hourly rate of pay is negotiable up to £23.00 per hour via an Umbrella company.

The ideal candidate will have experience handling low level ASB complaints and has a good understanding of tenancy management, including carrying out tenancy sign ups. The candidate will need to drive and be available to travel across a patch of properties.

Duties will include (but are not limited to):

  • Completing tenancy sign-ups and onboarding of new tenants
  • Monitoring and reporting on low-level ASB
  • Supporting tenants with income advice and queries regarding repayments
    Completing estate walkabouts and checking in on tenants
  • Carrying our NOSPS, NTQS and carrying out evictions
  • Helping tenants with affordability checks to ensure minimal risk of arears to new tenancies
  • Offering welfare and benefit advice and have an understanding of Universal Credit
  • Reporting repairs to operatives
  • Experience required:

    • Experience required in Social Housing
    • Experience working with customers within housing

    Skills, knowledge and expertise required:

    • Knowledge on evictions process
    • Tenancy sign ups experience
    • Void turn around

    Working hours:

    • 36.25 hours per week
    • Monday – Friday, 9am-5pm

    James Andrews is acting as an employment agency and business in relation to this role.

    At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

    Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.