We are currently working in partnership with a Housing Association based in Scarborough, who are recruiting for a Housing Officer on a three-month temporary to permanent contract. The position is due to start immediately. The hourly rate of pay is negotiable up to £24 via an Umbrella company.

The ideal candidate will have a basic DBS certificate, or be happy to have one carried out, drive and have access to their own vehicle, and have proven experience of Housing Officer duties.

Duties will include (but are not limited to:

• Manage all aspects of tenancy management, including tenancy agreements, rent accounts, and addressing breaches in line with policy

• Carry out property sign-ups, ensuring new tenants fully understand their tenancy obligations and are supported through the move-in process

• Assess and refer individuals at risk of homelessness to relevant local authority services and partner agencies

• Oversee a portfolio of 9 supported housing properties, ensuring they are safe, compliant, and well-maintained

• Work in partnership with external support providers, signposting tenants to appropriate services without directly delivering support

• Conduct regular property inspections, reporting repairs and health & safety concerns promptly

• Act as the main point of contact for tenants, resolving issues efficiently and maintaining positive, professional relationships

Experience required:

• Experience working with customers within Social Housing

Skills, knowledge and expertise required:

• Strong communication (verbal and written)

• Customer service and interpersonal skills

• Conflict resolution and negotiation

• Problem-solving and decision-making

Working hours:

• 22 hours per week

• Monday, Wednesday, Friday, 9am-5pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

Don’t forget our recommendation scheme: Recommend a friend or colleague to us and receive up to £100 each once they have completed 20 days in a role via James Andrews! Terms and conditions apply, contact us for details.