We are currently working in partnership with a prestigious Housing Association based in Warwickshire, who is currently recruiting for a Housing Officer on a 6-week temporary contract. The position is due to start immediately, working 32 hours per week on shift patterns from Monday to Friday on a rate of £22.00 per hour via an umbrella company.

The ideal candidate will have a proactive nature and able to comply with the Trust policies, processes, procedures and stakeholder contracts. They will liaise with staff, external agencies and partners to ensure that all properties within the allocated portfolio are safe.

Duties will include (but are not limited to):

• Providing a generic housing management service to low level ex-offenders with complex needs including substance misuse and mental health

• Carrying out health and safety checks and dealing with sign ups

• Completing key working sessions alongside residents on a regular basis

• Enabling welfare benefit access, assisting with form filling, and responding to tenants’ complaints

• Dealing with rent recovery for current and former tenant arrears

• Taking and evidencing reports of ASB, including taking witness statements and organising mediation

• Carrying out new tenant visits, mutual exchanges and termination of tenancies

• Conducting risk assessments and support plans tailored to the individual need of the service users

Experience required:

• Working with customers with complex needs

• Managing a patch of properties

Skills, knowledge and expertise required:

• Valid Driver’s License

• Enhanced DBS, within the last three years (including the Adults Barred List)

• Awareness of benefit and social housing laws

• Knowledge of Health and safety regulations and how to enforce them

Working hours:

• 32 hours per week

• Shifts include working Monday – Friday between 8am – 4pm, 12pm – 8pm, 12.30pm – 8.30pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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