Housing Advisor
- Posted 23 August 2023
- Salary £29,000
- LocationNorthamptonshire
- Job type Permanent
- Discipline Social Housing Recruitment
- ReferencePROF_43789
- Contact NameSamuel Birt
Job description
Our client, based in Northamptonshire, is currently recruiting for a Housing Advisor on a permanent basis. The position is due to start in September, offering both full-time and part-time options. The annual salary being offered is £29,000.
The ideal candidate will have experience working within a council as an advisor, as well as experience of making and/or challenging Section 184 and Section 202 decisions.
Duties will include (but are not limited to):
Providing quality advice to customers in high-risk situations, including risk of eviction
Managing a caseload of customers who enter the drop-in centre, keeping clear record of their situation
Assisting customers in completing application forms and other documents
Challenging Section 184 decisions which have been made by Local Authorities in relation to the Homeless Reduction Act 2017
Challenging Section 202 decisions
Signposting customers to additional support organisations to help maintain their tenancies
Provide advice on income maximisation through money, debt and welfare casework and representation
Advocate for vulnerable clients and provide advice on the judicial system, including hiring solicitors when appropriate
Experience required:
Section 184 decisions
Section 202 decisions
Proven experience of working within a housing/homelessness service, advice service and/or anti-poverty services
Skills, knowledge and expertise required:
Relevant qualification in Housing: (e.g. HND/NVQ Level) and/or Shelter A and B
Relevant qualification/course in Benefit advice (desirable)
Relevant qualification/course in Debt advice (desirable)
Certificated Course or qualification in Advice (desirable)
Rewards and Benefits:
Hybrid working, up to 2 days per week can be worked from home
25 days annual leave plus statutory bank holidays
EAP scheme – counselling
3-5% pension
Small, friendly branch
Working hours:
Full time – 37.5 hours per week
Part time – 20 hours per week
Monday – Friday, 9am-5pm, however can be flexible between 8:00am-6:00pm
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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