We are partnering with a major, market‑leading retail group to recruit an ER Advisor to join their expanding team on a permanent basis.

Operating across multiple brands and channels, the organisation continues to grow rapidly through ongoing investment, acquisition and large‑scale transformation.

This is a full‑time role offering a salary of up to £34,000, depending on experience. The start date will align with your notice period.

Duties will include (but are not limited to):

• Supporting the HR Business Partner team by providing support on a range of employee relations issues

• Providing guidance and advice to employees in regard to company policies and procedures and employment legislation

• Supporting, coaching and upskilling Managers to fulfil their people management responsibilities with regard to employee relations casework

• Providing operational support and advice on employee relations matters; such as disciplinary, grievance, appeals

• Supporting with redundancy consultation processes and TUPE when necessary

• Proactively dealing with absence management; assisting with the identification and resolution of problematic cases and long-term sickness issues, monitoring KPIs and trends to propose preventive measures

• Supporting departments/teams through organisational change and embedding new structures and processes where required

Experience required:

• Proven HR and business partnering experience within fast‑paced, multi‑site and complex organisations

• Strong track record of partnering with a range of Head Office functions to deliver people solutions

• Experience operating within high‑performing, customer‑centric environments, ideally within retail or service‑led sectors

• Broad expertise across the employee lifecycle, including talent management, retention, organisational design and engagement

• Ability to build effective relationships and influence stakeholders at all levels.

• Demonstrated capability in shaping, leading and delivering people initiatives and change projects

• Confident in interpreting data and insights to inform decisions and drive positive organisational outcomes

• Resilient, assertive and adaptable, with the ability to work under pressure and navigate setbacks constructively

Rewards and Benefits:

• Flexible working hours

• Wellbeing, health and financial support available 24/7

• Low‑cost gym membership and access to fitness classes and wellbeing resources

• Ride to Work scheme

• 20% staff discount across all brands

• Reward and recognition programmes, including monthly awards and referral bonuses

• Access to an online learning and wellbeing platform

Working hours:

• 40 hours per week

• Monday - Friday, 9am-6pm

Please note that you require recent experience to apply for this role.

James Andrews is acting as an employment agency and business in relation to this role.

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.