Compliance Scheduler
Job description
We are currently working in partnership with a Housing Association based in Gloucestershire, who are recruiting for a Compliance Scheduler on a temporary rolling contract.
The position is due to start immediately, with the potential to go full time. The hourly rate of pay is negotiable up to £19.00 via an Umbrella Company.
The ideal candidate will have need to have experience in managing the diaries of trade operatives, dealing with tenants and uploading documentation.
Duties will include (but are not limited to):
Coordinating and scheduling cyclical gas servicing and safety inspections, ensuring all properties are booked in line with compliance deadlines and regulatory requirements
Managing engineer diaries, optimising routes and workloads to maximise productivity and ensure timely completion of gas servicing programmes
Contacting tenants to arrange and confirm appointments, securing access and maintaining clear communication throughout the process
Scheduling responsive repairs alongside planned servicing, prioritising urgent works and balancing workloads to meet SLAs and KPIs
Acting as the main point of contact for tenant enquiries, handling calls, emails, and queries while providing updates on appointments and works
Monitoring outstanding and overdue servicing appointments, proactively chasing access, rebooking missed visits, and escalating where necessary
Liaising with engineers, contractors, and internal teams to coordinate works, resolve scheduling conflicts, and ensure efficient service delivery
Experience required:
Previous experience in a scheduling, planning, or coordination role within social housing, property services, repairs, maintenance, or compliance
Proven ability to schedule engineers, contractors, or operatives efficiently while maximising productivity and meeting service deadlines
Experience managing compliance-related appointments, including gas servicing, electrical testing, fire safety, water hygiene, lifts, or asbestos programmes
Working hours:
40 hours per week
Monday – Friday, 08:00 -17:00 or 09:00 – 18:00
5 days in the office
Please note that you require recent experience to apply for this role.
James Andrews is acting as an employment agency and business in relation to this role.
At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.
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