Neighbourhood Officer (Crawley & Horsham)

Our client, based in Kent and London, is currently recruiting for a permanent Neighbourhood Officer (covering Crawley and Horsham). Our client is a large Housing Association owning and managing over 20,000 homes in the South East of England covering counties such as Essex, Kent, Sussex and South East London.

The position is due to start immediately on a full time basis. The salary for this position is paying up to £39,990 including London weighting and annual car allowance.

The ideal candidate will have a minimum of five years’ experience in the sector, however this requirement can be flexible.

Duties will include (but not limited to):

• Manage 1000 properties around Crawley and Horsham providing tenancy management services to ensure all tenants adhere to agreements
• Handle enquiries relating to leasehold properties
• Carry out new tenant visits, mutual exchanges, sign ups and termination of tenancies
• Conduct regular estate inspections to identify and rectify any health and safety or environmental issues, and deal with follow up actions in a timely manner
• Manage low-level ASB issues including noise nuisance, neighbourhood disputes and fly-tipping, interviewing witnesses and offering mediation services
• Ensure all recording systems are updated and maintained on an accurate and timely basis, and that all service requests are responded to within the prescribed timescales
• Responsible for raising repairs and liaising with tenants and contractors alike, in order to follow through on works

Experience required:

• Minimum five years’ housing experience within the sector

Rewards and Benefits:

• Excellent starting salary

• Managing your own diary
• Up to 3 days working from home
• Company pension and life insurance
• Up to £35,000 salary with £2,421 London weighting
• £1990 car allowance per annum

Working hours:

• 35 hours per week
• Monday – Friday 9am-5pm

Skills and Qualifications:

• Car is essential for this role
• A DBS is desirable but the client will take one out for successful candidates

Please note that you require recent experience to apply for this role and have access to your own car.

For further information on the position, please contact Chloe Moss on 01923-631 035 or please email enquiries to cmoss@jarsolutions.co.uk

James Andrews is acting as an employment agency and business in relation to this role.

KEYWORDS: Housing Officer, Housing, ASB, Anti-social behavior, Estate inspections, Leasehold, Tenancy Management, Social housing

At James Andrews Recruitment Solutions we try to respond to all applications personally, however, due to the high volume of applications this is not always possible. If you have not heard back from us within 72 hours, please assume that your application has been unsuccessful on this occasion.

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